This Worn-Out Mom Struggled To Put Food On The Table, Until Her Boss Acted Unexpectedly

Not Sure What To Expect

Marino was working for a company called Mr. Appliance, a franchise of the Dwyer Group, an organization that provides repair and maintenance services. In 2011 she got caught up in a situation, and her life would never be the same.

Not Sure What To Expect

Don’t Quit Your Day Job

The would-be TV star agreed to appear in a show entitled Don’t Quit Your Day Job. However, it turned out that the program was actually an episode of the CBS program, Undercover Boss.

Don’t Quit Your Day Job

Secret Service

In this series, a top-level manager works anonymously with employees at the bottom of their company. In doing so, they learn all about their employees.

Secret Service

Explaining The Situation

Marino explained the situation to the Houston Chronicle in 2013. She said, “I was told somebody would be working with me for the day. Basically, they would decide if they wanted to go back to their old career, or if they wanted to quit that and do something completely different.

Explaining The Situation

Interested

Marino originally started working as a technician after her refrigerator broke. She had called someone from Mr. Appliance, who then tried to recruit her firefighter husband, Michael. However, it was Tanna, who had been a stay-at-home mom for five years, who was interested in the job.

Interested

Training

After applying successfully for the job, Marino began training as an appliance technician. A couple of years later, she was then filmed as an unknown woman shadowed her. The new worker had long dark hair and brown eyes and was introduced as Faith Brown.

Training

Kept Under Wraps

It was kept under wraps that the mystery co-worker on those days was Dina Dwyer-Owens, chief executive of Marino’s firm. Dwyer-Owens had changed her hair and eye color so that employees from her own company couldn’t recognize her.

Kept Under Wraps

Definitely Not A Blue Collar Job

Marino shared her first impression of “Faith Brown” with the Houston Chronicle in 2013. She explained, “She had long fingernails, pearls on and long curly hair. My impression was that she probably came from working behind a desk, definitely not a blue-collar job.”

Definitely Not A Blue Collar Job

A Conversation That Would Change Her Future

But the two got on well during their two days working together. Marino described “Faith” as “very polite and very friendly” and even introduced Brown to her husband and four children. It was the conversation they had on this occasion that would change her future.

A Conversation That Would Change Her Future

Absent Father

As a child, Dwyer-Owens’ father had been absent a lot as he developed his company, the Dwyer Group. She talked about this during the filming of Undercover Boss in 2012. She said, “Just thinking back, my father was amazing but he wasn’t home. It was rare that he was home, and we were all still awake.”

Absent Father

Concerning

So the fact that Marino was considering getting a second job struck a chord with Dwyer-Owens. The undercover boss said, “One of my concerns in listening to Tanna is that her and her husband are working. Now she’s going to take on a second job.” Apparently, she couldn’t let that happen.

Concerning

Struggling To Make Ends Meet

She knew what it was like to struggle to make ends meet, and this did not sit well with her. She wanted to do something to change this woman’s life.

Struggling To Make Ends Meet

Left Speechless

After filming, Marino was invited to her boss’s house for the show’s “big reveal.” It was here she learned just who had been shadowing her for days and also what the consequences of those two days would be. And the technician was left “speechless.”

Left Speechless

Emotional Scene

In an emotional scene, Dwyer-Owens’ voice broke as she gifted Marino a lump sum of $25,000, which she referred to “a cash reward for being you.” In addition, $10,000 was provided to set up a scholarship fund for Marino’s children.

Emotional Scene

Admiring Her Success

In particular, Dwyer-Owens said she admired Marino’s success in a predominantly male field. She made $5,000 available to Marino to create “Women in the Trades,” a program to help women employed in or studying the trades. This fund provides eligible women with money for fees, books, travel or tuition.

Admiring Her Success